Webhook Support

Webhook Support: Automate Real-Time Responses with GTWY

Manual polling is outdated. With Webhook Support in GTWY, your AI agent can send responses directly to any external webhook URL — instantly, automatically, and without human intervention.

This means your systems, dashboards, automation tools, or backend workflows get AI-generated results the moment they’re ready.

If you need real-time updates, background processing, or automated triggers, webhooks turn GTWY into a fully connected automation engine.

How to Configure Webhook Support

Setting up a webhook in GTWY takes just a few steps:

Step 1: Configure Webhook URL

In your GTWY dashboard, open the Custom Response Format section.
Paste your webhook URL in the provided input field — this is where GTWY will send the API responses.

Step 2: Set Headers (Optional)

You can leave the Header (JSON format) object empty unless your webhook endpoint requires custom headers, such as authentication tokens or content-type overrides.

Step 3: Apply and Save Changes

Once configured, click Save.
From now on, every time your agent runs an API call, the response will be sent automatically to the specified webhook URL.

Webhook Payload Structure

Every webhook request from GTWY includes two key data elements:

Example Webhook Payload

{
  "response": "Hello! How can I help you today?",
  "variables": {
    "current_time_date_and_current_identifier": "2025-08-21T16:30:00Z",
    "_user": "Hi, tell me about webhook support"
  }
}

This structure helps you identify when and why each response was generated, making it easy to log, analyze, and trigger follow-up actions automatically.

Common Use Cases

GTWY’s Webhook Support feature opens up a wide range of automation possibilities:

• Real-Time Data Sync: Stream AI-generated data to external platforms for immediate updates.

• Automation Workflows: Connect with automation tools like viaSocket, n8n, or custom backends to trigger follow-up tasks automatically.

• Event Notifications: Send important AI responses as alerts to Slack, Discord, or internal systems for real-time updates.

Key Benefits

• Seamless Integration: Connect GTWY with your preferred tools and systems in seconds.

• Real-Time Delivery: Receive API responses instantly at your chosen webhook endpoint.

• Flexible Automation: Enable custom workflows — from CRM updates to internal alerts — without writing additional code.

Usage Considerations

Before enabling your webhook:

• Ensure your URL is publicly accessible

• Your endpoint must accept POST + JSON payloads

• Monitor for timeouts and ensure the endpoint responds quickly

Reliable webhook handling = stable automation.

Summary

GTWY’s Webhook Support turns AI responses into automated, real-time actions.
Whether you’re syncing data, triggering tasks, or powering live dashboards, GTWY connects directly to your ecosystem with almost zero setup.

Webhooks make GTWY more than an AI platform — they make it an automation engine.