Triggers

Understanding Triggers in GTWY: Automate Workflows with Real-Time AI Events

AI becomes truly powerful when it runs automatically. In GTWY, Triggers are what make that possible. They act as real-time event listeners that activate your workflow the moment something happens — a webhook call, a Shopify order, a Slack message, or a form submission.

Instead of manually running prompts, Triggers let GTWY respond instantly to real-world events and automate your entire workflow end-to-end.

What Are Triggers?

A Trigger is an event-based starting point that automatically launches a workflow (called a Bridge) when a specific action occurs.

Think of a trigger as the link between your external data and your AI logic.

For example:

• An order is placed on Shopify → the trigger fires → GTWY generates a summary using GPT or Claude.

• A contact form is submitted → the trigger fires → GTWY drafts and sends a reply email.

• A webhook sends customer feedback → the trigger fires → GTWY performs sentiment analysis.

A Trigger listens. An event happens. Your AI instantly reacts.

Why Do We Need Triggers?

Without triggers, your AI workflows would stay idle — waiting for manual input or scheduled runs.

Triggers make your automation instant and responsive, enabling your system to act the moment something happens.

Here’s why they matter:

• Real-Time Response: Your AI reacts to events immediately — no waiting or manual execution.

• Automation: Triggers help automate workflows from start to finish.

• Integration-Friendly: Connect GTWY with tools like Shopify, Airtable, Slack, or Razorpay to build seamless automations.

• Efficiency: Reduces human intervention and improves processing speed.

In short, triggers turn your AI workflows into real-time, intelligent responders.

A Simple Analogy

Imagine your AI system as a person sitting in a room.
A trigger is the doorbell — it alerts the system that something has happened outside.
Once the doorbell rings, your AI knows to act.

Event happens → Trigger activates → GTWY runs your AI logic.

How to Set Up Triggers in GTWY

Setting up a trigger is quick and visual — no coding required.

Step 1: Create or Open an Agent

• Go to your GTWY dashboard.

• Click “Agents” → Create New Agent (for example, “Order Summary”).

Step 2: Select Trigger Type

• Under Mode, choose “Trigger” instead of API, Chatbot, or Batch API.

• This tells GTWY that your workflow should start when an event occurs.

Step 3: Connect a Trigger

Click “+ Connect Trigger” to open the integrations panel.
You’ll see popular options like:

• Webhook

• Shopify

• Slack

• Razorpay

• Airtable

Select the integration that fits your use case.

Step 4: Configure the Trigger

Example: Webhook Trigger

• GTWY gives you a unique webhook URL.

• Send a POST request to this URL with JSON data when an event happens.

Example: Shopify Trigger

• Choose an event (like order_created).

• Authenticate your Shopify store.

• GTWY will listen to that event and activate your workflow when it occurs.

Step 5: Write Your Prompt

Define what you want the AI to do when the trigger fires.
Example:

“Generate a short summary of this customer order in natural language.”

Step 6 (Optional): Add Pre-Functions

Use pre-functions to clean or process data before passing it to your prompt.

Step 7: Deploy & Test

• Activate your Bridge.

• Send a test event or webhook.

• GTWY will execute your AI prompt and return the output automatically.

Example: Webhook Trigger in Action

Let’s say you want GTWY to summarize customer support tickets using GPT-4.

1. Connect a Webhook Trigger.
   GTWY provides a URL, such as:

   https://trigger.gtwy.ai/webhook/abc123

2. Your external app sends:

   {
     "ticket": "The app keeps crashing when I open it."
   }

3. Your prompt:

   Summarize this ticket in less than 20 words and suggest a possible cause.

4. GTWY processes it and returns:

   User reports app crashing on startup — possible bug in initialization sequence.

That’s it. No manual setup, no code — just instant automation.

Summary

Triggers are what turn static AI logic into real-time automation.
They connect GTWY to external events, let your AI respond instantly, and eliminate manual effort.

If you want fast, intelligent, event-driven workflows — Triggers are where it starts.